Privacy Policy
We believe in transparency. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Technovexa Solutions Private Limited (“Technovexa”, “we”, “our”, or “us”) develops and operates SaaS platforms, mobile applications, web applications, CRM, ERP, and business management solutions for industries including solar, retail, salon, and internal business operations. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
We may collect the following types of information when you use our applications or services:
How We Use Your Information
The information we collect is used solely to deliver and improve our services:
App functionality
Power core features across all our platforms and applications.
Account management
Create, maintain, and secure your user account.
Service improvement
Analyse usage patterns to build better products.
Customer support
Resolve issues and respond to your queries efficiently.
Business operations
Process transactions and manage day-to-day operations.
Security & fraud prevention
Detect and prevent unauthorised access or misuse.
Location Data
Some applications may collect location data for attendance tracking, technician verification, installation services, and operational purposes. Location access is requested only where required for specific application functionality and is never collected silently in the background without your knowledge.
Data Sharing
We do not sell personal information to third parties — ever.
Data may be shared only with trusted service providers that are strictly necessary for our business operations, including:
Data Security
HTTPS / SSL Encryption
All data is transmitted over encrypted connections to prevent interception.
Reasonable Security Measures
We employ industry-standard practices to protect against unauthorised access, disclosure, or misuse.
App Permissions
Our applications request device permissions only when required for functionality. You can manage or revoke these permissions at any time through your device settings.
Camera
Photo capture for documents, profiles, and installation records
Storage
Save and access files, reports, and documents locally
Notifications
Send alerts, updates, and important business communications
Location
Attendance tracking, technician verification, and installation services
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will remove it promptly.
Policy Updates
Technovexa may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will update the effective date at the top of this page. Continued use of our services after any update indicates your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us — we're happy to help.
Company
Technovexa Solutions Private Limited
Website
technovexasolutions.com